![]() For example: An item would be misrepresented if the product description promised clean lines, but the delivered product shows pixelation at 100%. Misrepresentation does not include subjective opinions on the quality or appearance of an item. We consider an item to be “misrepresented” when the delivered item does not match the described function in the product description, or when an item stated to be included is not delivered. The product was misrepresented in the description.Note: Products with alleged technical issues will only be eligible for a refund when sufficient information is provided regarding how the error was created. However, if you and our representative encounter a consistently reproducible error with the product files that cannot be resolved, we’re happy to issue a full refund. Again, you should contact our Support team with specific information about the technical issue. ![]()
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